Frequently Asked Questions
What makes AnEco different from other treats?
Because we make AnEco from overly abundant, invasive fish, our treats are beyond sustainable. AnEco treats are reducing our pawprint - every bite actually helps restore native fisheries! Additionally, like other single and limited ingredient treats, our treats are super healthy and don't contain any chemical preservatives, grains, fillers or otherwise yucky stuff that you wouldn't want to feed to your pet.
And because they are made from 100% wild-caught invasive fish that wouldn't be normally found in your pet's diet, our treats are considered an excellent hypoallergenic snack.
Finally, AnEco treats are high in protein and low in fat and come with a bunch of vital micronutrients like iron and potassium. The protein/calorie ratio of our treats is hard to beat, making AnEco a great option for furry friends that are watching their weight!
What is ‘ikan bandaraya’?
Ikan bandaraya is commonly known as the armored or suckermouth catfish (hypostomus plecostomus). It's originally from South America and was brought to Malaysia as a popular aquarium fish. This fish were hated by many communities for all the damage it's caused to native freshwater fisheries.
This fish is commonly consumed in South America but unfortunately still not much of a demand exists in Malaysia. This ikan bandaraya currently accounts for up to 70% of wild freshwater capture and causes a range of environmental and economic issues.
How are AnEco treats made?
We work directly with small-scale fishers to harvest invasive species and process them into single ingredient treats. All treats are made, and packaged in our home kitchen, where we inspect and package them before sending them out to you!
Are invasive fish and these treats safe for my pet?
Absolutely! There is nothing inherently “wrong” with invasive species, it’s just simply that they’re now being found in places where they shouldn’t be and are threatening local ecosystems. But these species are widely consumed in their native habitats. Furthermore, because these unique proteins are not commonly found in your pets’ diet, they’re considered a good novel protein for pets with food allergies.
As this company is still new, all treats are made in our home kitchen. However we’re planning to acquire HACCP-compliant facilities, as well as Halal-certified. And as mentioned before, our single and limited ingredient treats are made without any chemical preservatives, fillers, additives or any otherwise unsavory thing you wouldn't want your furry friend eating.
Worried about heavy metals associated with seafood consumption? Fear not! We regularly test all our fish to ensure it's safe to eat.
Are AnEco treats suitable for both cats & dogs?
Yes! Our single ingredient treats are excellent for both dogs and cats. Especially due to their high protein content, AnEco treats are awesome just as is for cats but can be shredded up for a tasty topping as well.
When will my order ship?
We're a small team but we try to make sure all orders ship within 36 hours of ordering and will generally take 2-4 days to arrive. We'll send you an email with a confirmation number once your order ships. Please contact us directly at hello@anecopets.com with any questions about your order.
What is AnEco refund policy?
100% satisfaction or your money back. Please email us directly at hello@anecopets.com with any issue!
Does AnEco offers wholesale?
Yes, we do! Please send a message to hello@anecopets.com if you are interested in stocking any of our products for your store or online marketplace.
Does AnEco have a private label options?
Interested in selling our treats under your own brand? Please contact us at hello@anecopets.com for more info about white/private label options of our eco-friendly treats! We also offer unique flours made from invasive species that can be used in cookies, biscuits and even cakes.